snappic

Support

Help, troubleshooting and contact for the Snappic Chrome extension.

Snappic is a lightweight Chrome extension for capturing, annotating and sharing screenshots. If something isn't working or you have a question, this page shows the fastest way to get help.

Getting started

Common issues

"Snappic can't capture Chrome's internal pages"

Chrome blocks screenshot capture on chrome://, chrome-extension://, the Web Store, the New Tab page and the PDF viewer. Open any http:// or https:// page and try again.

The overlay doesn't appear after I click Capture

Reload the page once and try again — on fresh page loads the content script may not have attached yet when you click. If it still fails, make sure the extension is enabled at chrome://extensions.

Upload fails or returns an error

Open the extension's Options page and check that your backend URL is reachable (and that your auth token, if any, is correct). You can test the backend by visiting its root in a browser.

Keyboard shortcut doesn't work

Another extension may have claimed Alt+Shift+S. Open chrome://extensions/shortcuts to reassign Snappic's "Capture visible tab" command.

I need an uploaded image deleted

Email the share URL to the address below and we'll remove it.

Keyboard shortcuts

Report a bug or request a feature

Please include your Chrome version, your OS, the URL of the page you were trying to capture (if shareable), and the exact steps to reproduce the issue. Screenshots or short screen recordings help a lot.

Email support

Contact

For all enquiries — support, deletion requests, security reports, business: coders.any@gmail.com.